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Cancellation Instructions

Cancellation policy of BearCreeks GmbH

Right of cancellation

You have the right to cancel this contract within 14 days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us, BearCreeks GmbH, Marie-Curie-Str. 6, D-85055 Ingolstadt, Email: by means of a clear declaration (e.g. a letter sent by post to our office centre: BearCreeks GmbH - Büro O20 - Marie-Curie-Str.6 - 85055 Ingolstadt or by email to of your decision to withdraw from this contract.

You can use the attached sample cancellation form for this purpose, which is, however, not mandatory.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form)
To BearCreeks GmbH, Zur Güterlände 17,93339 +49 84113803990.


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Date
(*) Delete where inapplicable

We will send you confirmation of receipt of your cancellation immediately (e.g. by email). To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you cancel this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), within 14 days from the day on which the goods are returned to us.

For this repayment, we will use the same means of payment that you used in the original transaction.

You must return or hand over the goods to our logistics centre (BearCreeks GmbH - Zur Güterlände 17, 93339 Riedenburg ) without delay and in any case no later than 14 days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days. We will cover the costs of returning the goods if you use the return label provided by us for a return initiated within Germany. Otherwise, the return costs are to be paid by you.

End of the cancellation policy.


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