Shipping and payment terms

We accept the following payment methods:

• Credit cards
• Paypal
• Paydirect
• prepayment
• Payment upon collection from our warehouse in Riedenburg
• Bank transfer

Credit card

Comfortable and reliable: Payment by direct debit from your credit card (VISA or MasterCard). You enter your credit card number, validity and verification number, and BearCreeks GmbH transmits the data using secure encryption. If your credit card is activated for 3D-Secure, it will be forwarded to the security query of your bank. A few seconds later your order can already be processed. The amount will only be debited when the goods are dispatched.

PayPal

With PayPal you can pay easily, quickly and securely at BearCreeks GmbH. Use your existing PayPal account and pay comfortably your order with us. We usually receive the payment confirmation from PayPal immediately and can process your order immediately. By the way, paying with PayPal is always free of charge for you - BearCreeks GmbH will pay the fees.

Still no personal PayPal account available? Then register your bank account at www.paypal.de within a few clicks. Registering with PayPal only takes a few seconds, as you only need to provide your e-mail address, postal address and bank details. From now on you can shop on the internet safely and free of charge without giving your bank details to third parties.

Paydirekt

Paydirekt is a fast, simple and secure payment procedure of your German banks. Payments are made online via your Paydirekt account, which is linked to your current account. The high requirements, security and quality standards of German data protection ensure that Paydirekt is one of the safest usable payment methods. After submitting your order you will be redirected to Paydirekt. As soon as you press the "Pay now" button there, your booking will be confirmed.

Shipping Cost information

We work with the shipping service provider DHL.

Bulky goods surcharge:

Some of our products fall outside the norm in terms of size and are treated as bulky goods by shipping services. These articles are marked on the article page. For these articles we have to charge a flat rate of 20€/article.

UK Customers

As the UK is no longer part of the EU after Brexit, you have already benefited from tax-free prices on your purchases from us. According to your country's regulations, you are required to pay tax at your customs. The shipping company will assist you in this process, and you should await their notification.